This is a mental health resource which offers Emotional, Social and Practical support to adults who are often vulnerable, isolated and marginalised in society.
We offer a safe and inclusive space for people to come together.
We are committed to promoting the rights and interests of people living with mental health problems and supporting inclusive opportunities.
We enable individuals to explore and address issues that have a negative impact on their physical and emotional well-being.
Any adult 18 years and older, mainly those who are living with mental health problems and need a break from isolation.
To assist individuals to understand how their own and other people’s mental health can be improved
To provide an informal drop-in service which effectively meets the individual and groups needs, by encouraging social opportunities and one to one support when needed
Enable people who access the service to give and receive support from each other by drawing on their life experiences and ways they have managed their own mental health
Workers being open and responsive to learning from service users life experiences
Work towards ensuring service users are included in the ordinary provision of services in the city such as the following facilities; Local Sports and Leisure Centres, Museums, Galleries and Café’s. Experiencing local walks and participating in lifelong learning
Individuals will be consulted to ensure they effectively influence present and future provision in Contact Point
Lifelong Learning is crucial for all involved in Contact Point
Volunteers are valued and are offered positive work experience
Inequalities are addressed in a way that promotes inclusion
Respond effectively to enquiries and referrals.
An effective complaints procedure in place
The agencies policies and procedures accessible to workers and service users
Work collaboratively with voluntary and statutory agencies
Effectively manage change