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Kirkcaldy Contact Point Buckhaven Contact Point

411-417 High Street                 22 Lawrence Street
Kirkcaldy                                    Buckhaven
KY1 2SG                                    KY8 1BQ

Tel: 0845 140 7777

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What the Service is about:

Our Contact Point Mental Health Day Resource Centres in Kirkcaldy and Buckhaven work within a user-led philosophy. They aim to promote good mental health and encourage empowerment and self-determination amongst people with mental health problems. The centres provide a safe environment which offers equal opportunity, is non-discriminatory and promotes independence.

Who Attends?

People with mental health problems

People with a dual diagnosis (mental health & learning disability, mental health and or drug, alcohol problems)

girl in black top holding a picture of her art work at open day

How the Service Operates:

The service is for people over the age of eighteen years who wish to improve or maintain their mental health. Many of those who come along are experiencing, or have experienced serious and/or enduring mental illness. The group serves to play a preventative role with regard to hospital admission/re-admission.

All groups, activities and events are in direct response to requests from those who use the centres, with an emphasis on meeting their identified needs.

The Day Centres provide a service to around 250 people. They have active links with local Mental Health Social Workers, Occupational Therapists, Community Psychiatric Nurses, Health Visitors, Community Drug Teams, Psychiatric Day Hospitals and other local Voluntary Groups and Education/Training Agencies.

2 men holding pictures of their art work at open day

Staffing at each Day Centre consists of one full-time Contact Point Organiser, two full-time Support Workers and one Community Support Assistant

Volunteers help in the promotion, development and delivery of Contact Point and provide support to those who come along to enable them to take part in the various groups and activities. Volunteers receive training, which includes a one month induction programme, a six week training course and on-going training as needs are identified.

The service is provided over six days Sunday to Friday with each Centre providing evening sessions. A range of groups and activities are on offer along with specialist sessions about advice and information, social support, personal development, new skills development and social interaction.

Outcomes are assessed in terms of each individual and some people have gained employment, returned to education, have become volunteers or have noticed a significant improvement in their mental health.

Our Objectives:

To provide a safe environment for people with mental health problems.
To promote good practice in mental health.
To provide and promote opportunity for socialisation and skill development.
To stimulate employment / vocational opportunity.
To establish information services.
To assist in the process of self-determination via the offering of choices.
To provide increased opportunity to participate in physical activity via structured supervised planned sessions.

Our Key Practice Features

User Voice

Volunteer Development

Joint Working with Voluntary and Statutory Sectors

Additional Supporting Documentation for Projects is available.

Our Standards

Regular development meetings open to all who wish to become involved in developing the service.
Each project is open to evaluation by the people who attend and external professionals and there are regular reviews and evaluations of groups and activities.
Written policies and statements have been developed by those who use the service.
An open, accessible complaints procedure operates.
The Day Centre’s philosophy, purpose and values, practice and procedures are all written, negotiated and implemented via a process of meaningful consultation involving service users.