Our Commitment To You

 In working with you: 

• We will talk to you about how you think we can help
• We will listen to what you have to say
• We will have a written agreement with you about how you want us to help
• We will treat you with politeness and courtesy at all times
• We will talk from time to time about whether we are providing the service you want
• We will keep our agreement with you as the most important thing in our relationship
• We will provide honest reliable staff you can trust and have confidence in
• We will provide trained and well-supported staff